This Privacy Policy describes how YENETCH and its affiliates (collectively "YENETCH, we, our, us") collect, use, share, protect or otherwise process your information/personal data through our website https://www.yenetch.com/ (hereinafter referred to as Platform). Please note that you may be able to browse certain sections of the Platform without registering with us. We do not offer any product/service under this Platform outside India and your personal data will primarily be stored and processed in India.
By visiting this Platform, providing your information or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use and the applicable service/product terms and conditions, and agree to be governed by the laws of India including but not limited to the laws applicable to data protection and privacy. If you do not agree please do not use or access our Platform.
We collect your personal data **when you use our Platform, services or otherwise interact with us during the course of our relationship.** and related information provided from time to time. Some of the information that we may collect includes but is not limited to personal data / information provided to us during sign-up/registering or using our Platform such as name, date of birth, address, telephone/mobile number, email IDand/or any such information shared as proof of identity or address. Some of the **sensitive personal data** may be collected with your consent, such as your bank account or credit or debit card or other payment instrument information or biometric information such as your facial features or physiological information (in order to enable use of certain features when opted for, available on the Platform) etc all of the above being in accordance with applicable law(s). You always have the option to not provide information, by choosing not to use a particular service or feature on the Platform. We may track your behaviour, preferences, and other information that you choose to provide on our Platform. This information is compiled and analysed on an aggregated basis. We will also collect your information related to your transactions on Platform and such third-party business partner platforms. When such a third-party business partner collects your personal data directly from you, you will be governed by their privacy policies. We shall not be responsible for the third-party business partner’s privacy practices or the content of their privacy policies, and we request you to read their privacy policies prior to disclosing any information. If you receive an email, a call from a person/association claiming to be YENETCH seeking any personal data like debit/credit card PIN, net-banking or mobile banking password, we request you to never provide such information. If you have already revealed such information, report it immediately to an appropriate law enforcement agency.
We use personal data to provide the services you request. To the extent we use your personal data to market to you, we will provide you with the ability to opt-out of such uses. We use your personal data to assist sellers and business partners in handling and fulfilling orders; enhancing customer experience; to resolve disputes; troubleshoot problems; inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud, and other criminal activity; enforce our terms and conditions; conduct marketing research, analysis, and surveys; and as otherwise described to you at the time of collection of information. You understand that your access to these products/services may be affected in the event permission is not provided to us.
We may share your personal data with third-party service providers who assist us in operating our Platform and providing our services. These third-party service providers are obligated to keep your information confidential and use it only for the purpose of providing services to us.
We may also share your personal data with law enforcement agencies or other authorities if required by law or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
Please note that we will not sell or rent your personal data to third parties for their marketing purposes.
We implement robust security measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. These measures include:
While we take all reasonable measures to protect your data, please note that no security system is completely impenetrable. We cannot guarantee the absolute security of your data.
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. We may also retain data for a reasonable period after the purpose for which it was collected has been fulfilled, to comply with legal obligations, resolve disputes, or enforce our agreements.
You have certain rights regarding your personal data, including the right to:
To exercise these rights, please contact us using the information provided below.
We reserve the right to modify this Privacy Policy at any time. We encourage you to review this page frequently for any changes. We may notify you of significant changes to this Privacy Policy.
If you have any questions or concerns about this Privacy Policy or the practices of our Website, please contact us.
Grievance Officer
Puneet Upadhyay
Chief Executing Officer
Yenetch, 133, Chitrakoot, Near Akshardham (BAPS) Temple, Jaipur, Rajasthan, India, 302021
Contact us:
Phone:9587365247
Email:puneetrupadhyay@gmail.com
Time: Monday - Friday(10:00 - 18:00)